Many of us have embraced our new remote working life. Without the daily commute and requirement of a physical presence in the office for 9 hours a day, we’re enjoying a better work/life balance and reaping the benefits in terms of more time for improving our fitness, spending quality time with our loved ones and… View Article
Now more than ever, customers expect businesses to be available. Voice is no longer the default, and to remain competitive, companies need to ensure they have the tools to communicate with their customers. Whether by chat, voice or video, companies can improve engagement by the use of multiple channels to enhance customer service and speed… View Article
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