Now more than ever, customers expect businesses to be available. Voice is no longer the default, and to remain competitive, companies need to ensure they have the tools to communicate with their customers. Whether by chat, voice or video, companies can improve engagement by the use of multiple channels to enhance customer service and speed… View Article
It’s official – the days of the strict 9-5 are gone. Flexible working is the new normal, with a number of City firms relinquishing their office space in favour of a more flexible working format, allowing employees to split their time between home and the office during adaptable hours. Best of all, it has a… View Article
Deciding on the best software for accessing your files and system remotely can be tricky – whether you want full access to your computer remotely, or just to a specific network, there are many important considerations such as cost, security and flexibility. The most popular virtual desktop tools are VPN and remote desktops – but… View Article
Whether it is reducing our carbon footprint, reaching new and more varied audiences or enabling our workforces to work faster and smarter, nobody would dispute that the internet has had a dramatic impact on the business world over the past twenty years. Millennials (born between 1980 and 1994) in most parts of the globe will… View Article
One thing we’ve heard consistently from our clients and in the media over the course of lockdown, is how crucial company culture is to remote working success. This recent article from Financial Times advises that creating a strong company culture should be the number one priority for a remote working workforce in the new normal… View Article
Cloud Computing can be split into two main categories – Public Cloud and Private Cloud.  If you would like to know more on the Cloud, please take a look at our earlier blog What are cloud-hosted applications and what do they mean for my business? This blog explains the difference between the Public and Private… View Article
Cloud computing is growing in popularity, not least because of the Covid-19 lockdown, as many businesses learn of the benefits to be gained from switching from a traditional IT infrastructure to a cloud based solution. Accountants are no exception and at HDUK, we have seen a dramatic increase in the number of firms migrating to… View Article
Through our work over the past 10 years assisting businesses to become more flexible, by adopting the cloud and making the move to remote working, we’ve built close relationships with business owners and managers across the UK, in various industries. As well as a societal shift towards a more flexible approach to working, there have… View Article
A cloud-hosted application is a piece of hosted software as a service (SaaS) that enables users to utilise a software application that is hosted in the cloud on a subscription basis. Put simply, cloud-hosted applications are hosted on a cloud infrastructure that users can access through the internet, from anywhere in the world. Having your… View Article
There are numerous cost and agility benefits associated with cloud computing, but the contradictory information out there can make it difficult to grasp what making the switch to the cloud really means. Check out our concern busting guide to the cloud from the Cloud Services team at HDUK. 1. Security of Data – Data stored… View Article
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