Privacy Statement

This privacy policy sets out how Hosted Desktop UK uses and protects any information that you give Hosted Desktop UK when you use Hosted Desktop UK services.

Hosted Desktop UK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using any Hosted Desktop UK service, then you can be assured that it will only be used in accordance with this privacy statement.

Hosted Desktop UK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, IP Address, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process applications for services and products including billing purposes.
  • Internal record keeping.
  • We may use the information to improve our products and services, for these purposes Hosted Desktop UK does use trusted technology solutions outside the EEA for analytics and improvement purposes.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How long we keep the data

The personal information we collect is retained for no longer than necessary to fulfil the stated purposes above or for a period specifically required by law or regulation that Hosted Desktop UK is obligated to follow.
Even if you request deletion or erasure of your data, we may retain your personal information to the extent necessary and for so long as necessary for our legitimate business interests or performance of contractual obligations.
After the retention period is over, Hosted Desktop UK securely disposes or anonymises your personal information in order to prevent loss, theft, misuse, or unauthorised access.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If at any time you would like to unsubscribe from receiving future periodic emails, we include unsubscribing instructions at the bottom of each email.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at contact@hosteddesktopuk.co.uk

You are responsible for providing Hosted Desktop UK with true, accurate, current and complete personal information. You are also responsible to maintain and promptly update the information to keep it true, accurate, current and complete.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Link to Hosted Desktop UK Cookie Policy
You may request details of personal information which we hold about you under the General Data Protection Regulation. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at contact@hosteddesktopuk.co.uk. We will promptly correct any information found to be incorrect.

HDUK and its people

Behind the technology and security that customers have come to know and trust with HDUK, it's our people that make the real difference. We take great pride in offering dedicated IT support for our customers by investing in specialists, that are experts in the tools you use every day. Our team are very important to us and we know that you feel the same way about your employees. It's why we put people at the heart of our business.

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What Makes HDUK Number One

We are dedicated to providing reliable, secure, industry-leading IT solutions to elevate your business and maximise your potential. Working remotely has never been so important, so join the 15,000 users who already trust HDUK with their hosted services.

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